ActiveControl include an Integration Framework to allow easy bi-directional communication with other ITSM tools.
Out-of-the-box Integrations are already available for tools such as ServiceNow, JIRA, GitLab and HP ALM.
The capabilities and general principles of the ActiveControl Integration Framework are detailed in the Integration Framework section of this Administration Guide. Our existing out-of-the-box Integrations are detailed in separate Administration Guide documentation, available here.
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