ChaRM integration

ActiveControl includes a ChaRM integration that was developed for an existing customer that wanted to continue using their productive ChaRM approvals workflow – whilst also benefiting from various ActiveControl functionalities such as Merge (because they had some challenges with ChaRM Retrofit in the past) and the extensive suite of ShiftLeft analysis checks to help improve the quality of change moving through the SAP landscape.

The ChaRM integration within ActiveControl covers five main requirements – essentially delivering an integration of both Business Task and Transport Form level items.

(1) Business Task Creation
ActiveControl will automatically create a Business Task at the point a ChaRM Change Request reaches a certain (configurable) status. This will involve values in both standard and customer Business Task fields.

(2) Transport Form Creation
ActiveControl will automatically create a Transport Form for every new SAP transport created in certain (configurable) Development systems. The Transport Form will be created as soon as SAP transport first created by ChaRM. Only Workbench and Customising transports should have a Transport Form created for them. All Transport of Copies created by ChaRM, and all Merge TOCs created by ActiveControl should not have a Transport Form created for them by this new automation. The Transport Form will be automatically linked to the appropriate Business Task.

(3) Business Task Updates
Updates in Solman/ChaRM to certain fields of a particular CR will be reflected in the corresponding Business Task.

(4) Transport From Updates
Updates in Solman/ChaRM to certain fields of a Change Document will be reflected in the corresponding Business Task.

(5) Transport Decoupling
If a Transport is “decoupled” from its ChaRM CR – it will be assigned to a single (configurable) Business Task within ActiveControl.

Configuration Steps

The ChaRM Integration is detailed in a separate Integration Administration Guide, which is available here.