Integration Status Check (0065)

ShiftLeft: Integration Status Check enables an automated check to be performed on the status of a ticket in an integrated ITSM or other external system – and warn if the other tool ticket is not in the expected Status (as can potentially happen depending on the setup of the Integration / the external ticket being transitioned back in its workflow)

For example – if you are about to approve some Transports to move to Production in ActiveControl, but the corresponding external ticket for that Business Task is somehow sitting in status “Awaiting UAT”

The analyser has been build to satisfy a specific customer requirement for their existing ActiveControl integration with JIRA, however the Analyser can potentially also be used with any ITSM / external tool that is supported by the ActiveControl Integration Framework.

Prerequisites

Please note that this ShiftLeft Analyser requires some of the standard Integration framework to already be configured for your external system. (i.e /BTI/TE_INT_SYST plus associated configuration tables)

Analyser Parameters

EXTERNAL_SYSTEM_ID: Needs to match what was configured for your external system in table /BTI/TE_INT_SYST].
MSG: The message you want to appear in the ShiftLeft analyser output if there the expected/actual status’ do not match.
STATUS_FIELD_NAME: This is the field name from the external System. E.g. status-name in the case of JIRA Status field.
STATUS_IN_EXTERNAL_SYSTEM: This is the Status field value from the external System that you want to check for (any other value will make the Analyser present a warning).