Logging can be recorded for BDEx activities. This option is controlled by the profile and can be activated or deactivated for different user groups.
Other activities can also be recorded in the activity log by selecting the Start other activity button.
Once the button is pressed the log starts to record time and a drop down list is presented to allow the user to select the activity the time should be recorded against.
Once other activity is started the button changes to End ‘activity name’. The activity can be ended either by clicking the end button or commencing actions against the customer (this ends the other activity automatically).
Post your comment on this topic.