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Outbound Integration

ActiveControl Domain Controller Setup and Configuration » Outbound Integration

This section guides you through the steps that are needed to configure outbound integration within ActiveControl. The outbound calls from TE to the external ticketing system can all be based on the Deployment Status of a change within TE. Integration scenarios…

Integration Scenarios

Introduction » Integration Scenarios

The standard integration scenario is to combine TE and a third party IT Service Management product, and possibly a Test Automation product to create a fully integrated end-to-end process for managing change. This typically requires both inbound and outbound…

Integration Architecture

Integration Architecture

The architecture of ActiveControl can be broken down into: client software, a controlling SAP system, other participating SAP systems and integration systems. The diagram below illustrates the central role of the controlling SAP system – referred to as the…

Inbound Integration

ActiveControl Domain Controller Setup and Configuration » Inbound Integration

Integration with ActiveControl

Introduction » Integration with ActiveControl

ActiveControl offers a variety of ways to integrate inbound and outbound scenarios using documented API’s. ActiveControl provides an Integration Framework that can manage outbound interactions with external systems (including queuing, re-sends, error processing and…

TFS Integration Flow

Integration Architecture » TFS Integration Flow

As of ActiveControl 8.2, the TFS Integration is capable of 1) Inbound: Create Business Task when a TFS ticket gets to a specific status 2) Outbound: Update the status of the TFS ticket when the BT gets to a certain deployment status

The Integration Framework Architecture

Integration Architecture » The Integration Framework Architecture

The Integration Framework is divided between inbound and outbound processes. For inbound calls, those made by a third party system into TE, a number of web services are exposed allowing the external system to manipulate ActiveControl objects. Calls to TE web services…

ActiveControl Domain Controller Setup and Configuration

ActiveControl Domain Controller Setup and Configuration

This section guides you through the steps that are needed to configure outbound integration within Transport Expresso. The Integration configuration is maintained through the SAP standard SM30/31 transactions where table entries can be created and updated.…

Document Audience

Introduction » Document Audience

The intended audience for this document are the technical teams looking to implement integration between ActiveControl and third party tools, such as ticketing systems. It does not detail how TE can be configured to manage the change process and it assumes a…

Introduction

Introduction

This Integration Guide is intended to give the reader an overview of the capabilities of the TE Integration Engine and the out of the box (OOTB) integration scenarios supported. It also contains detailed technical specifications of the currently available…

TFS Alert Variable

ActiveControl Domain Controller Setup and Configuration » Inbound Integration » TFS Alert Variable

/BTI/TE_INT_SYST is where you define the integration system. Those configured systems will be populated in SEND/TRIGGER Program. But for TFS, it is the TFS alert that is triggering SAP soap, hence sap system, at runtime, doesn’t know which integration system it…

Team Foundation Server Application

ActiveControl Domain Controller Setup and Configuration » Inbound Integration » Team Foundation Server Application

TFS admin needs to create alert filters mentioning BTI soap service. These filters will temporarily hold lists of newly created tickets for the integration to pick up and create Business Tasks in TE.

Class Builder

ActiveControl Domain Controller Setup and Configuration » Class Builder

Confirm Activate Integration Classes /BTI/TE_CL_INTEGR_CREATE /BTI/TE_CL_INTEGR_UPDATE /BTI/TE_CL_INTEGR_TESTRES

The Domain Controller

Integration Architecture » The Domain Controller

Like the Transport Management System, ActiveControl has the concept of a “domain controller”. The domain controller does not need to be configured in any special way, it is simply the SAP system that the ActiveControl client software connects to, and is where…

Field Map

ActiveControl Domain Controller Setup and Configuration » Inbound Integration » Field Map

When passing data from TFS XML format to sap structure, the inbound integration class needs to know the equivalent TE field of TFS fields. Whereas with /BTI/TE_INT_MAPP, the webservice CREATE_TASK & CHANGE_TASK wouldn’t be working if we use /BTI/TE_INT_MAPP for…