ActiveControl include an Integration Framework to allow easy bi-directional communication with other ITSM tools. Out-of-the-box Integrations are already available for tools such as ServiceNow, JIRA, GitLab and HP ALM, to automate the process of creating Business Tasks and keeping the ITSM system ticket status updated as transports are deployed through the ActiveControl workflow and imported to the SAP systems in the landscape.

More information on our Integrations are available in separate documentation and is outside of the scope of this User Guide.


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