The following selection criteria is available to enable the user of the report to specify a particular data set.
Agent – Agents can be pre-selected to only return results sets for the agents specified. If this field is left blank all agent IDs found within the Activity Log will be evaluated and data recorded within the report output.
Date – A date range must be selected to run the report to determine which time period should be aggregated to produce the result set. This period can cover 1 day or several however only includes full days and is not broken down by time.
BPEMs Only – This option will filter the results set to only show and aggregate the items registered in the Activity Log that the CCH was launched for a BPEM case object only.