Configurations are required to update the following tables:
Options are set to activate this function using table /BTI/MDE_C_OPT.
For options with Option Priority as Profile can be updated in the Profile Manager using transaction code /BTI/MDE_PROF_MGR.
Option 35 – Get Related Cases for the priority work
Field name is a mandatory field – this field must be a valid field within table /BTI/MDE_BWC_WRH to enable related cases to be identified. A valid field is any master data object or the master data object key defined in Dynamic Work Center. Please consider if you use an object that is not shared by all cases – related work cannot be identified for those cases.
Option 45 – Get Work Lock Related Cases
Set the value to X to activate this feature.
In order to Lock related work to work, related get work and lock get work both options will have to be enabled