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BDEx

BDEx 5.0.13 » 5.0.13 Enhancements » BDEx

BDEx objects across all modules internationalized and translated into Spanish language.

Fiori Apps: Customer Centric Hub UI in Fiori Dynamic Work Center UI in Fiori Web App for DWC and CCH to enhance usability, providing a user-friendly application to manage work allocation, complete the investigation and resolution of exceptions.

BDEx 5.0.1

BDEx Fixes and Enhancements for 5.0.1 This patch includes the bug fixes identified from Release 5.0.1 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes History Tab Personal…

BDEx 5.0.2

BDEx Fixes and Enhancements for 5.0.2 This patch includes the bug fixes identified from Release 5.0.2 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Productivity Report Customer Centric…

BDEx 5.0.3

BDEx Fixes and Enhancements for 5.0.3 This patch includes the bug fixes identified from Release 5.0.3 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes C4C…

BDEx 5.0.4

BDEx Fixes and Enhancements for 5.0.4 This patch includes the bug fixes identified from Release 5.0.4 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Get Work Watched…

BDEx 5.0.5

BDEx Fixes and Enhancements for 5.0.5 BDEx Fixes and Enhancements for 5.0.5 This patch includes the bug fixes identified from Release 5.0.5 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer…

BDEx 5.0.0

BDEx Fixes and Enhancements for 5.0.0 This patch includes the bug fixes identified from Release 5.0.0 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Fix – Modification of product after…

BDEx 5.0.16

BDEx Enhancements for 5.0.16 These enhancements identified from Release 5.0.16 to improve performance for specific scenarios encountered in customer data. Enhancement Customer Centric Hub

BDEx 5.0.6

BDEx Fixes and Enhancements for 5.0.6 This patch includes the bug fixes identified from Release 5.0.6 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Productivity Report Watchlist…

BDEx 5.0.7

BDEx Fixes and Enhancements for 5.0.7 This patch includes the bug fixes identified from Release 5.0.7 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Dynamic Work Center Enhancements User…

BDEx 5.0.8

BDEx Fixes and Enhancements for 5.0.8 This patch includes the bug fixes identified from Release 5.0.8 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Customer Centric Hub Dynamic Work…

BDEx 5.0.9

BDEx Fixes and Enhancements for 5.0.9 This patch includes the bug fixes identified from Release 5.0.9 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes User Administration Dashboard Customer…

BDEx 5.0.11

BDEx Fixes and Enhancements for 5.0.11 This patch includes the bug fixes identified from Release 5.0.11 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Enhancements Blade User Administration…

BDEx 5.0.12

BDEx Fixes and Enhancements for 5.0.12 This patch includes the bug fixes identified from Release 5.0.12 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Blade

BDEx 5.0.13

BDEx Fixes and Enhancements for 5.0.13 This patch includes the bug fixes identified from Release 5.0.13 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Enhancements BDEx

BDEx 5.0.14

BDEx Fixes and Enhancements for 5.0.14 This patch includes the bug fixes identified from Release 5.0.14 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Blade

BDEx 5.0.15

BDEx Enhancements for 5.0.15 These enhancements identified from Release 5.0.15 to improve performance for specific scenarios encountered in customer data. Enhancement Boomerang

BDEx 5.0.17

BDEx Fixes and Enhancements for 5.0.17 This patch includes the bug fixes identified from Release 5.0.17 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes BPEM Dashboard Enhancements Blade…

BDEx 5.0.18

BDEx Fixes and Enhancements for 5.0.18 This patch includes the bug fixes identified from Release 5.0.18 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Enhancements Blade

BDEx 5.0.19

BDEx Fixes and Enhancements for 5.0.19 This patch includes the bug fixes identified from Release 5.0.19 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Customer Centric Hub Enhancements BPEM…

BDEx 5.0.20

BDEx Fixes and Enhancements for 5.0.20 This patch includes the bug fixes identified from Release 5.0.20 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Productivity Report Blade Customer…

BDEx 5.0.10

BDEx Fixes and Enhancements for 5.0.10 This patch includes the bug fixes identified from Release 5.0.10 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Fixes Boomerang

BDEx Language Translation

Bug Fixes CP 1 Since 5.0.20 » 5.0.20.1 Fixes » BDEx Language Translation

Objects have been added to the release to bring all versions up to the same patch level for the language translation objects.

Introduction

The patches listed includes the bug fixes and enhancements identified since to prevent run time errors or bugs for specific scenarios encountered in customer data. BDEx 5.0.0 (Released May 1, 2021) BDEx 5.0.1 (Released June 1, 2021) BDEx 5.0.2 (Released December 1,…

5.0.1 Enhancements

BDEx 5.0.1 » 5.0.1 Enhancements

Enhancements for 5.0.01 Enhancement – Product change to upgrade or increase product capability. Enhancements Manager View Blade Get Work

5.0.6 Enhancements

BDEx 5.0.6 » 5.0.6 Enhancements

5.0.6 Enhancements Fix – Modification of product after delivery to correct faults and performance. Enhancements Customer Centric Hub BPEM Analysis Report Team Log 5.0.6 Configuration for Team Log Productivity Report

5.0.1 Fixes

BDEx 5.0.1 » 5.0.1 Fixes

Fixes for 5.0.1 Fix – Modification of product after delivery to correct faults and performance. Fixes History Tab Personal Worklist Productivity Report Customer Centric Hub

5.0.20.1 Fixes

Bug Fixes CP 1 Since 5.0.20 » 5.0.20.1 Fixes

CP1 – 5.0.20 Fixes Fix – Modification of product after delivery to correct faults and performance. Blade Language Translation Blade Dynamic Work Center Administration Dashboard

Bug Fixes CP 1 Since 5.0.20

CP 1 5.0.20 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Language Translation Blade Dynamic Work Center Administration Dashboard

5.0.6 Fixes

BDEx 5.0.6 » 5.0.6 Fixes

5.0.6 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Productivity Report Watchlist – Invoices Customer Centric Hub BPEM Analysis Report

5.0.2 Fixes

BDEx 5.0.2 » 5.0.2 Fixes

Fixes for 5.0.2 Fix – Modification of product after delivery to correct faults and performance. Fixes Productivity Report Customer Centric Hub BPEM Closure Control Pause Button

5.0.19 Enhancements

BDEx 5.0.19 » 5.0.19 Enhancements

5.0.19 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements BPEM Dashboard Administration Dashboard Configuration for BPEM Dashboard Configuration for Administration Dashboard

5.0.8 Enhancements

BDEx 5.0.8 » 5.0.8 Enhancements

5.0.8 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements Boomerang BPEM Dashboard Administration Dashboard

5.0.20 Fixes

BDEx 5.0.20 » 5.0.20 Fixes

5.0.20 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Productivity Report Blade Customer Centric Hub

5.0.8 Fixes

BDEx 5.0.8 » 5.0.8 Fixes

5.0.8 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Customer Centric Hub Dynamic Work Center Productivity Report

5.0.0 Enhancements

BDEx 5.0.0 » 5.0.0 Enhancements

Enhancements for 5.0.0 Enhancement – Product change to upgrade or increase product capability. Enhancements Dynamic Work Center Customer Centric Hub Customer Centric View Performance Improvements

5.0.4 Fixes

BDEx 5.0.4 » 5.0.4 Fixes

5.0.4 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Get Work Watched Items

5.0.20 Enhancements

BDEx 5.0.20 » 5.0.20 Enhancements

5.0.20 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements Customer Centric Hub Performance Improvements

5.0.4 Enhancements

BDEx 5.0.4 » 5.0.4 Enhancements

5.0.4 Enhancement Enhancement – Product change to upgrade or increase product capability. Enhancements BPEM Dashboard Productivity Report

5.0.9 Fixes

BDEx 5.0.9 » 5.0.9 Fixes

5.0.9 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes User Administration Dashboard Customer Centric Hub

5.0.5 Fixes

BDEx 5.0.5 » 5.0.5 Fixes

5.0.5 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Customer Centric Hub

5.0.5 Enhancements

BDEx 5.0.5 » 5.0.5 Enhancements

5.0.5 Enhancements Fix – Modification of product after delivery to correct faults and performance. Enhancements Productivity Report

5.0.18 Enhancements

BDEx 5.0.18 » 5.0.18 Enhancements

5.0.18 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements Blade

5.0.3 Enhancements

BDEx 5.0.3 » 5.0.3 Enhancements

5.0.3 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements Productivity Report

5.0.9 Enhancements

BDEx 5.0.9 » 5.0.9 Enhancements

5.0.9 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements Administration Dashboard

5.0.10 Fixes

BDEx 5.0.10 » 5.0.10 Fixes

5.0.10 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Boomerang

5.0.14 Fixes

BDEx 5.0.14 » 5.0.14 Fixes

5.0.14 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Blade

5.0.15 Enhancement

BDEx 5.0.15 » 5.0.15 Enhancement

5.0.15 Enhancements Fix – Modification of product after delivery to correct faults and performance. Enhancement Boomerang

5.0.17 Enhancements

BDEx 5.0.17 » 5.0.17 Enhancements

5.0.17 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements Blade Late Invoicing

5.0.3 Fixes

BDEx 5.0.3 » 5.0.3 Fixes

5.0.3 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes C4C Integrations

5.0.0 Fixes

BDEx 5.0.0 » 5.0.0 Fixes

Fixes for 5.0.0 Fix – Modification of product after delivery to correct faults and performance. Fixes Blade

5.0.7 Enhancements

BDEx 5.0.7 » 5.0.7 Enhancements

5.0.7 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements User Administration Dashboard

5.0.11 Enhancements

BDEx 5.0.11 » 5.0.11 Enhancements

5.0.11 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements User Administration Dashboard

5.0.12 Fixes

BDEx 5.0.12 » 5.0.12 Fixes

5.0.12 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Blade

5.0.7 Fixes

BDEx 5.0.7 » 5.0.7 Fixes

5.0.7 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Dynamic Work Center

5.0.13 Enhancements

BDEx 5.0.13 » 5.0.13 Enhancements

5.0.13 Enhancements Enhancement – Product change to upgrade or increase product capability. Enhancements BDEx

5.0.19 Fixes

BDEx 5.0.19 » 5.0.19 Fixes

5.0.19 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes Customer Centric Hub

5.0.17 Fixes

BDEx 5.0.17 » 5.0.17 Fixes

5.0.17 Fixes Fix – Modification of product after delivery to correct faults and performance. Fixes BPEM Dashboard

5.0.16 Enhancements

BDEx 5.0.16 » 5.0.16 Enhancements

BDEx Fixes and Enhancements for 5.0.16 This patch includes the bug fixes identified from Release 5.0.16 to improve performance and prevent run time errors or bugs for specific scenarios encountered in customer data. Enhancements Customer Centric…

Customer Centric Hub

BDEx 5.0.16 » 5.0.16 Enhancements » Customer Centric Hub

The following right click actions have been added. Right click on Device Location now includes access to the following actions: IW31 – Create Service Order EG33 – Technical Install Worklist EG51 – Reverse Technical Installation EG53 –…

Customer Centric Hub

BDEx 5.0.20 » 5.0.20 Fixes » Customer Centric Hub

Loading BPEM Large numbers of BPEM cases The loading of the Customer Centric Hub work requests could be extremely slow for large accounts with many BPEM records with unassigned processors. This was due in part to the selection of unnecessary data records. This…

Administration Dashboard

Bug Fixes CP 1 Since 5.0.20 » 5.0.20.1 Fixes » Administration Dashboard

Assigning users to positions in the Organizational Structure When added to a position using the User Administration Dashboard, the percentage for the added user was set to 0%, it is now set to 100% Before the bug fix After the bug fix Copy…

Productivity Report

BDEx 5.0.20 » 5.0.20 Fixes » Productivity Report

Productivity Report The initiation of the Productivity report from the department option was unsuccessful due to the absence of the evaluation path. The issue was resolved by creating a new evaluation path in the system. Productivity Report Enhancement The…

Customer Centric Hub

BDEx 5.0.1 » 5.0.1 Fixes » Customer Centric Hub

The following fixes have been applied to these modules within the Customer Centric Hub: 1. Invoice History The invoice history tab was not showing correctly when customer had an installment plan.The payment status was updated incorrectly showing the item as open…