The alerting program sends out email alerts and then displays a report with the alerts issued per case category.
Double clicking on the mail icon will display a popup with the list of email recipients which were sent an email for that alert.
Alert email log
The alerting report is stored in the system and can be accessed at any time to see historical runs of the program (See “Accessing Alert History”) .
Based on how the alerts are configured, recipients will receive an email for each case category or a consolidated email with alerts for all case categories subscribed. The set up for consolidated email alerts is described here: Configuring Alerts