Soap Messages

ActiveControl SOAP Message WSDL now exists in the clients ServiceNow. Or a variation of the name depending on version.

The WSDL is defaulted to BTI’s SAP instance, client SNOW admin needs to redefine this to what is identified in the created SAP SOAMANAGER Service Definition Binding.

Note: On SNOW versions Fuji, Helsinki and Istanbul Basic authentication user ID (simple) can be entered in the SOAP Message. From SNOW version Jakarta forward, there is a specific table for Authentication type, to populate the shareable system ID and password.

Example:

Basic authentication user ID (simple) is to be created in SAP Domain Controller first with ID and password shared with SNOW admin to save here.

The WSDL url and user and password need to be added to each SOAP Message Function too.

If the client has a MID server definition (a firewall redirect, usually Active Directory) please define this in each SOAP Message Function
What is MID server?

To test the service, update the Variable Substitutions with the client Field mapping values