For complex mapping scenarios, a specific function module can be created on the ActiveControl Domain Controller to perform whatever mapping or transformation that may be required.

/BTI/TE_INT_FLDE – Mapping User Exits
Field Description
EXTSYS_NO Main external system identifier, this is the identifier of the system that you wish to integrate with we can have as many systems as we want.
EXITFIELDNAME External field that this refers to
An example of this could be:
– Remedy
– Solution Manager
– ServiceNow
- Jira
- GitLab
EXITFUNCNAME The function module to be executed to perform this exit


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