An integration user needs to be created in Jira for use with the integration. This integration user is what is configured against the RFC within the SAP AC Domain Controller.

  • The integration user userid will be in email format.
  • The integration user password needs to be API token rather than password.

The API token is created from within Atlassian whilst logged in as the user.

Please be aware of this Knowledge article relating to a 2023 issue impacting adding API token into the SAP RFC.


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