Solution 002: Connection failed for integration system [x] on port [x]

See SLG1 logs for program and error type

In /BTI/TE_INT_SYST table define the correct INT_PORT.

This port description derives from the HTTP RFC destination created for this integration. See section 4.1 above.

For an integrated HTTP call from SAP to a target ITSM tool you need to define the username and password from the tool for service access and activate SSL security.