Basis Technologies
Integrations (Direct) — Jira
SNOW
Jira
TFS
ChaRM
HPSM
Smartshift
Jenkins
GitLab
Table of Contents
Basis Technologies
Integrations (Direct) — Jira
Integrations (Direct) — SNOW
Integrations (Direct) — Jira
Integrations (Direct) — TFS
Integrations (Direct) — ChaRM
Integrations (Direct) — HPSM
Integrations (Direct) — Smartshift
Integrations (Direct) — Jenkins
Integrations (Direct) — GitLab
Introduction
Document Audience
Integration with ActiveControl
Background
Integration Architecture
The Domain Controller
The Integration Framework Architecture
Integration Scenarios
Integration Process Flow
Inbound Integration
Inbound Process Flow
Connector Functionality
Inbound Integration
Outbound Integration
ActiveControl Domain Controller Setup and Configuration
Bi-directional Integration Process
Class Builder
External System(s)
RFC Destination
Class List
Update Processes
Jira Integration User
Inbound Integration Polling
AC Polling Engine
Create sub-object INTEGRATION_01
Polling Engine Batch Job
AC Polling Header
AC Polling Fields
User mapping based on email address
Outbound Integration Process
Process Identifiers
Mapping
Conversions
Polling URL
Number Range
Notification Users
Notification Logs
Notification Recipients
Notification Connector
Integration Trigger Engine
Trigger Engine Batch Job
Integration Send Engine
Send Engine Batch Job
Integration Audit Report
Audit Report Batch Job
OTHER CONFIGURATION TABLES
Complex Mapping
Filter Values
New log tables
/BTI/TE_INT_PHEA table
Integration Header
Integration Items
Integration Events
Trace for Integration via Proxies
Troubleshooting Integration Errors
SAP Error Messages
Solution 002: Connection failed for integration system [x] on port [x]
Solution 005: WS call failed for integration system [X] with code [X] [X]
Solution 008: Error building inbound structure for integration system [X] polling item [X]
Solution 012: Failed to process task [X] for integration system [X] polling item &
Solution 016: WS call failed for integration system [X] polling item [X] with code [X] [X]
Solution 017: Communication failure for system [X] polling item
Solution 028: Log not initialized sub-object INTEGRATION_01 not created for log object /BTI/TE
Solution 031: TE field & not found for integration system & polling item &
Error creating polling parser 01 0000000001
Testing Scenarios
Config Errors
JIRA Query Error
JIRA AC out of sync
System Unavailability
Download as PDF
Troubleshooting Integration Errors
Trace for Integration via Proxies
SAP Error Messages
Feedback
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