This defect has been raised because of an unexpected message:
Looking at the Investigate Screen, we can see that in the playback we received the message “Function code cannot be selected”.
If we look at the input parameters for the step, we can see that the function code that the bot was trying to execute was “Microsoft Excel (=&VEXCEL)”.
So, the bot was trying to click on a button to display the list in MS Excel, but that function was not available. This is because MS Office is not installed on the bot that executed this transaction. Because MS Office was not installed, two buttons on this screen are not available.
If we look at a screenshot of this screen run on a machine which has MS Office installed, we can see that there are two Office-related buttons
The first of the highlighted buttons is the Microsoft Excel button; the second is the Word Processing button. However, when we run this same transaction on the bot that doesn’t have MS Office installed, you can see that these two buttons are missing:
The MS Office buttons should be between the two buttons circled above.