Almost all SAP users will have MS Office installed and configured on their local machines. This enables them to download data from SAP directly into MS Excel or even, in some transactions, display an embedded MS Excel spreadsheet or edit directly in MS Word from within their SAP screens. Some SAP transactions also have different buttons or menu options available depending on whether or not MS Office is installed on the local machine.
Ideally, MS Office will be installed and configured on all of the Windows machines (physical machines or VMs) that are used to host the Testimony bots. However, because of the cost involved in this some customers – especially those that need a large number of bots – will choose not to license MS Office on the bots. This can cause some particular types of failure during a playback which are discussed here.