Setup of RCA

Overview

Before Root Cause Analysis (RCA) can be run successfully there are a set of steps that need to be followed. If Root Cause Analysis is already setup on your systems then you can proceed to the linkage creation step.

Setup Steps

1. ActiveControl 8.31 (as a minimum) needs to be deployed to the target system. If your organisation is already running ActiveControl please speak with your Testimony consultant who can check the version deployed and ensure there is no disruption to your ActiveControl installation.
2. Ensure Testimony’s General Parameter “ROOT_CAUSE” is turned on – set to ‘X’.
3. The RCA function is, by default, visible only to the Test Engineer profile. Or an other UI profile might need to be changed so that Root Cause Analysis is visible. See the UI profile topic for more details.
4. Execution queue required and target system with transports applied