Email recipients for exception alerts can be maintained using transaction:


To add a recipient enter their email address or SAP user ID and the case category for which the recipient needs to be alerted.
A recipient can be setup to receive alerts for one, multiple or all case categories.

  • Use * in the case category field for subscribing to alerts for all case categories.
  • To subscribe a recipient to one or several case categories but not all, enter their email / user ID against each category.
  • SAP User IDs can be entered instead of email address and boomerang will get thier email id from the user profile.


  • The alerting functionality requires SAP Connect to be configured for the sending of the email alerts.
  • If entering SAP user ID’s ensure that the user’s SAP profile has a valid SMTP / internet email address.


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