During 2021, a customer requested for the capability to automatically add a clickable URL link on the Business Task created as part of the integration, via which the user could quickly open up the corresponding JIRA ticket. ActiveControl 9.00 introduces this optional capability via a new User Exit and associated configuration. If enabled, a URL attachment will be created automatically during the Business Task creation as part of the integration, linking back to the URL of the corresponding Business Ticket.

Figure: Automatically created URL attachment on the Business Task takes user to the JIRA ticket (if they have access)

Configuration Steps

The configuration steps for this new capablity – which includes a new TVARV parameter and document category, coupled with a new /BTI/TE_EXIT_JIRAURLONBT_0040 standard user exit – can be found in this online Change Note.


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