1) /BTI/MDE_C_BPEMC
This table controls what manual cases a user can trigger from the Create Case action in BDEx.
Object types [ O] organizational unit, [ S] position or [US] user can be used to define which case categories the users assigned to that object can create.

2) /BTI/MDE_C_BPEMN
Template notes can be added at the case category level to automatically populate when a new case is created using the Create Case action in BDEx.

3) /BTI/MDE_C_ACT
To enable the click action in BDEx an entry must exist in the Action Header table.
Entry details must be entered as follows:
Action ID = CREATECASE
Function Code = CREATECASE
Reference to = /BTI/MDE_CL_MD_OBJECT_BASE
Interface Comp. = CREATE_CASE
Icon Name = ICON_EXECUTE_OBJECT
Refresh Actions = Checked
Inactive = Not checked
Multiple = Not checked
Background = Not checked
Offline? = Not checked

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
For customer support, please contact us here.

Post Comment