1) /BTI/MDE_C_OPT
New options have been created and the customer should switch on the appropriate functionality:
Option ID | Description | Comments |
28 | Get work by Priorities | X to activate |
29 | Get work by Priorities for all Assignments | X to activate (takes priority over option 28) |
30 | Enable Deferral | X to activate |
31 | Maximum deferral days | Enter value in days |
32 | Enable Logout Option | X to activate |
33 | Get work – Get Primary work by Skill Matrix | X to activate |
34 | If user has work already prevent Get Work | X to activate |
35 | Get related cases for the priority work | X to activate (also need to add the field name from table /BTI/MDE_BWC_WRH that determines how to find the related work. |
36 | Allow user to get work if they have training work | X to activate (takes priority over option 34) |
37 | Idle logout time in minutes | Enter number |
38 | Enable create case from BDEx | X to activate |
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