1) /BTI/MDE_C_OPT
New options have been created and the customer should switch on the appropriate functionality:
| Option ID | Description | Comments |
| 28 | Get work by Priorities | X to activate |
| 29 | Get work by Priorities for all Assignments | X to activate (takes priority over option 28) |
| 30 | Enable Deferral | X to activate |
| 31 | Maximum deferral days | Enter value in days |
| 32 | Enable Logout Option | X to activate |
| 33 | Get work – Get Primary work by Skill Matrix | X to activate |
| 34 | If user has work already prevent Get Work | X to activate |
| 35 | Get related cases for the priority work | X to activate (also need to add the field name from table /BTI/MDE_BWC_WRH that determines how to find the related work. |
| 36 | Allow user to get work if they have training work | X to activate (takes priority over option 34) |
| 37 | Idle logout time in minutes | Enter number |
| 38 | Enable create case from BDEx | X to activate |
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