The following reports are available as part of this Utilities Solution App from Basis Technologies:
Rework Analysis Report:
Technical name: /BTR/MDR_PP_ISU_BOOMERANG_MDR
Purpose: This report provides the analysis of re-work and repeat exception cases in the IS-U system. It provides the ability to measure re-work at the Case Category and User levels.
BPEM Exceptions Alerting:
Technical name: /BTR/MDR_PP_ISU_BPEM_ALERT_MDR
Purpose: This report provides the capability for alerting when key events occur relating to exception volumes.