By selecting Detail Mode when running the /BTR/MDR_PP_ISU_BOOMERANG_MDR, the user can click on the specific case category or user ID to see the case details for those BPEM cases that have potentially generated the re-work.
These are the cases that have been completed but have been matched as potential sources of re-work.
The detail view display the following information for each case:
Investigate: A red flag icon to represent that this case should be investigated as a source of rework.
Case: The BPEM/EMMA case number.
Clarification Case Category: The case category id.
Case Category Short Text: The short text description of the BPEM Case.
Status: The status of the case.
Processor: The name of the person who has completed the case (or for repeat cases, the name of the current processor).
Matched Object: The object type we have used to match against other, related cases, to determine rework. Depending on the configuration, it could be the primary object or another object in the case container.
Key: The key of the matched object.
Original Date: The date on which the case was created.
Due Date: The due date of the case.
Downstream: The number of potential re-work cases that have been created downstream, as a result of this case.