Root Cause Analysis

!This is an early release of Root Cause Analysis capability. It is in early ramp-up and customers are invited to trial it with support from Basis Technologies to ensure it delivers the expected business results.

One of the major key enhancements delivered in v2.21 is known as Root Cause Analysis (RCA for the remainder of this document).

The business meaning for this functionality is that once a difference is detected by Testimony in the playback, this new functionality of RCA can be leveraged to understand what change (or changes) might have caused it to happen in the first place. RCA provides the test team with a flash-light into understanding whether a change has been made in the area affected, who changed it and why.

The final result of the RCA is provided to the user at the defect level. If changes are made to any area beneath the object that has been found to have a failure, then these are highlighted as transport requests that are potential root causes of the failure.

*You must install the certified ABAP add-on “ActiveControl” (AC) in order to leverage the capabilities introduced in RCA. You do not need to configure AC in any way, but it must have been installed into both your central system and target system prior to activating RCA functionality.