Basis Technologies

BDEx - Configuration Guide — Release 4

Release 4.5
Release 4.3
Release 4.2
Release 4

Table of Contents

Basis Technologies

BDEx - Configuration Guide — Release 4

Introduction
BDEx Overview
BDEx Work Request Types
- Device Management
- Billing and Invoicing
- FICA
- SAP CRM
- IS-U Customer Service
- Work Management
- IDE/IDEX
- Cross Application
Installation and Activation
- Product Prerequistes
Configuration Options and the IMG
Customer Centric Hub Configuration
- System Configuration and Connectivity
- Master Data Configuration
- Work Request Configuration
- Actions
- Root Cause Analysis
- BDoc and IDoc configuration
- Profile Management
- Options
- Business Process and Context Configuration
- Generic Object Services Configuration
- Inform When Resolved
Closure Control
- Configuration
- Example
- Background Processing
  - Displaying the Output
The Dynamic Work Center
Housekeeping
BDEx Connect – OData Service (SAP Gateway)
- Metadata
  - BDEx Connect Library
- GET Requests (Single Reads and Queries)
- PUT Request (Update)
- XML (Default) Format example
- JSON Format example
- XLSX Format example
Security and System Access
Appendices
- Out of the Box Actions
Support from Basis Technologies
Upgrade Responsibilities

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Appendices

Security and System Access

Out of the Box Actions

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