Example

Example Closure Condition

Exception Type:

BPEM/EMMA Case Category: XXXX
Case description: Contract is blocked from billing

Error closure condition type will be applied will the following rule(s):

Closure condition is false and the case cannot be closed if:
● A bill block exists on the contract associated to the XXXX BPEM case.

Closure condition is true and the case can be closed if:
● There is no bill block type on the contract associated to the XXXX BPEM case.

Configuration Details

BPEM Case Category: XXXX
BPEM Case Object: Meter Reading Document
Attribute required Active field from EABL table
Table Name: EABL
Field: AKTIV
Completion Type: Complete
Foreground Check Type: Check with Error

Message to be displayed if condition is false and the case cannot be closed:
This implausible read must be released, reversed, or marked as inactive.