The purpose of this document is to provide a comprehensive guide to the configuration of the Business Data Exceptions (BDEx) product. This document contains the in depth, step by step guides for the set-up and configuration of each of the modules within BDEx:
The Customer Centric Hub
BPEM Closure Control
The Dynamic Work Center
This document can be used in conjunction with the BDEx Developers Cookbook, which provides the detailed walkthrough of how to extend the product with custom enhancements.