If an import or system error has occurred sometimes TE will leave behind an import lock for the relevant import queue.

This will prevent further imports into that system until it is removed. The following error could be displayed if this is the case:

To remove the import lock right-click on the toolbar for the import queue and choose Import Queue (Advanced):

Some new options will be presented and the Remove Import Lock button can be used to remove the lock:

A warning message will be shown to confirm the action and choosing Yes will remove the lock:

Other Import Queue Advanced Options allow the settings for the import queue to be changed temporarily without having to change the TE config for the target system. It is possible in here to:

  • Set the import queue “Stop on Error” option on or off. When is highlighted this option is switched on. When not highlighted it is off.
  • Switch on or off an automatic import schedule.


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