ActiveControl includes an Integration Framework that can be used to deliver bi-directional integration between ActiveControl and other 3rd Party Tools.

The Integration Framework can manage outbound interactions with external systems (including queuing, re-sends, error processing and reporting) and inbound integration scenarios – those initiated by a system external to AC – by exposing several fully documented API’s and web-services that allow manipulation of AC objects by these systems.

Some of the general ActiveControl Integration Framework configuration options are not used and/or required as part of the JIRA integration; these is detailed in this Admin Guide where relevant.


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