For API calls to 3rd party tools, AC requires setup of HTTP RFC Destination.
|RFC Dest||Name of service and system|
|Connection Type||G = HTTP External Service|
|Target Host||url for service|
|Service No.||Port No.|
|Path Prefix||if proxy is used|
|Logon & Security|
|Security Options||SSL Certificate – Active|
Although a connection test is successful, AC Polling Engine will go into error if a system user is required for access to Jira and this integration access to the report filters.
See error handling section on RFC HTTP connection test issues.